Starbucks Forum:
Hey,
I am going to be applying at a few Starbucks tomorrow, and am hoping for any hints.
As soon as you apply do they interview you? Or do they call you later? What questions should I be prepared to answer? Have any good hints, ideas, etc..?
Thanks
vertex
It depends on what part of th
It depends on what part of the country you are from. Ideally, you would speak to the store manager when you turn your application in, and the store manager would overlook it and ask about your availability and how soon you are able to start working. You should ask if they are hiring for that particular store and how many hours per week you would get. Generally, the manager would tell you that s/he would call you to set up for an interview, but in reality, you would have to be the one to revisit the manager in person telling him/her that you are still interested in the job and hope that s/he considers you for an interview.
If you are applying for an interview, be prepared to answer, "Why Starbucks?" Be prepared to be smily and tell them that you like coffee and perhaps mention how you like how it provides socialization in a healthy setting. Mention how you heard that Starbucks is listed as the Fortune 100 Best Companies to Work For. Be prepared to discuss prior employment and talk about customer service and give examples of how you provided excellent customer service. Dress appropriately for the job interview. The better availability that you have, the better chance you will have at getting a job, although in some areas, they do like to hire students. Be prepared to work opening shifts and be flexible.
Well, I am a student and I do
Well, I am a student and I don't have any previous work expierence, although I am involved in leadership expierences in orginizations such as Boy Scouts of America. When should I bring that up? I am applying in Arizona.
Thanks for the valuable hints and speedy response =) I will certainly use them.
They might ask "Tell me a lit
They might ask "Tell me a little about yourself" and they will probably ask about your past work experiences. This would be a good time to mention that you have volunteer experience and leadership experience with BSA, etc. Also, mention that you are a student. Also, on your application, it probably asks about your past jobs. It would probably be a good idea to list any volunteer work, especially leadership activities, if you don't have any job experience. Tell them that you are dedicated and take your job seriously.
Warning: if you become too ill to work, it is your responsibility to find a co-worker to cover your shift. You cannot simply call-in sick and expect the manager or shift supervisor to find someone to cover your shift. If the co-worker that you find fails to show up for your shift, or if you cannot find a replacement in time, you will be written up or fired. Also, Starbucks does not give references (except within the company); rather, Starbucks will simply refer to Human Resources, who will verify your dates of employment and job duties---they might say whether you are eligible for rehire---I am not sure on the exact policy.
haydeegomez gave you great ad
haydeegomez gave you great advice ... in addition print neatly on your application. I can not tell you how many people we can not call for an interview because we can not read their phone number.
[quote]"Warning: if you becom
[quote]"Warning: if you become too ill to work, it is your responsibility to find a co-worker to cover your shift."[/quote]
Not true. Although for some reason it is widely believed and a practice followed in many stores.
From the Starbucks Partner Guide:
Attendance and Punctuality
If a partner cannot report to work as scheduled ... it is the partner's responsibility to notify the store manager or assistant store manager prior to the start of the partner's shift. ... As much advance notice as possible should be given.
If a partner knows in advance that he or she will be unable to report to work ... it is the partner's responsibility to arrange for another partner to substitute. In the event of an emergency or sudden onset of illness or injury, the partner will still be responsible for notifying his or her store manager (or ASM) of the absence in advance of the start of the shift, and a substitute worker will be arranged by the manager.
... one or more instances of failing to provide advance notice ... may result in corrective action up to and including termination of employment.
The question is ... exactly how much notice is "as much advance notice as possible" ??? In the old Partner Guide it stated "preferably three hours before your scheduled shift", but there's no mention of it in the newer book.
As far as the situations where it would be a partner's responsibility to find a substitute, I think that means if you've been scheduled to work and then remember you have an appointment or something like that.
I guess the bottom line is that Starbucks is an "at will" employer and they can fire you for pretty much any reason any time they choose. But from what I've seen they rarely terminate without good cause or without plenty of warning.